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Return Policy

Return Policy 
MrAlans.com offers a 30-day money-back guarantee. Simply return any unopened/unworn product to our warehouse for a refund. Please call us or email first (mralansonline@gmail.com) before sending the product back to have a case number assigned to the return. 

Exchange Policy

We are unable to process exchanges. If you'd like a different size, color, style or different product, please follow the returning instructions for a refund, and place a new order online. 

Please send the product along with your full contact information and order number to the following address:

Attn: Customer Service 
14177 Telegraph Rd

Redford Michigan US 48239


We will refund your credit card less shipping and handling charges, if any. Returns typically require 10 business days for processing once received by our warehouse. 

We will only accept returns for items that are returned to us either exactly as you received them with only the amount of wear that would occur from trying the items on. Items must come with all original undamaged packaging, labels and tags must still be attached.

Please Note - We will refund only products that have been purchased through our website. Products purchased through www.mralans.com can't be return to in-store locations. 

*You are responsible for any shipping charges back to us.  We also recommend that you insure/track your return. 

Sizing Charts

All sizes listed below are general sizing measurements. Depending on the brand sizes may vary.

SHOE SIZES

SIZE LENGTH(cm)
6 23.7
6.5 24.1
7 24.5
7.5 25
8 25.4
8.5 25.8
9 26.2
9.5 26.7
10 27.1
10.5 27.5
11 27.9
11.5 28.3
12 28.8
12.5 29.2
13 29.6
13.5 30
14 30.5
15 31.1
16 32.2
17 33
18 33.9
SIZE LENGTH(cm)
4 21.2
4.5 21.6
5 22
5.5 22.4
6 22.9
6.5 23.3
7 23.7
7.5 24.1
8 24.5
8.5 25
9 25.4
9.5 25.8
10 26.2
10.5 26.7
11 27.1
11.5 27.5
12 27.9
SIZE LENGTH(cm)
1Y 20.1
1.5Y 20.4
2Y 20.8
2.5Y 21.2
3Y 21.6
3.5Y 21.9
4Y 22.3
4.5Y 22.7
5Y 23.1
5.5Y 23.4
6Y 23.8
6.5Y 24.2
7Y 24.6
SIZE LENGTH(cm)
0C 8.3
1C 9.1
2C 10
3C 10.8
4C 11.6
5C 12.5
6C 13.3
7C 14.2
8C 15
9C 15.9
10C 16.7
10.5C 17.2
11C 17.6
11.5C 18
12C 18.4
12.5C 18.8
13C 19.3
13.5C 19.7

SHIRT SIZES

SIZE CHEST(in)
S 33-37
M 38-40
L 41-43
XL 44-46
XXL 47-49
XXXL 50-54
XXXXL 54-56
SIZE BUST
S 32-35
M 35-38
L 38-42
XL 42-45
XXL 46-48
XXXL 49-53

Return Policies

Online orders can be returned to our warehouse for a full refund or exchange within 30 days of purchase. You may also return your online order to any of our Mr. Alan's retail locations within 15 days of purchase. If you are returning your online order at one of our retail locations, you must present your order confirmation email OR a printed copy of your order confirmation as receipt of purchase. 
* RETURNED ITEMS MUST BE UNWORN WITH THE TAGS ON TO RECEIVE A FULL REFUND. NO EXCEPTIONS. *

Online Returns should be mailed to the following address:
Attn: Customer Service 
14177 Telegraph Rd
Redford, MI 48239

You will want to print and include our online return slip in your return package. Please fill the return slip out including your order number and the reason for your return. Your return slip includes a pre-addressed shipping label for you to attach to your return box for your convenience. Please note customers are responsible for return shipping postage. We recommend insuring your return as we are not responsible for lost or stolen packages. 

CLICK HERE TO PRINT OUR RETURN SLIP.  *Please be sure to fill this out an include it in your return package.

If your items are damaged for any reason when they arrive, please contact customer service at (313) 693-9800 or email customerservice@mralans.com prior to returning your item.  A pre-paid shipping label will be provided for damaged item returns only. Please note, we will not return damaged items that have been worn and/or if the tags are removed. 

Once we have received your returned online order, we will refund your purchase back to the original credit/debit card less any shipping charges. You will receive an email notification confirming your refund. Please allow up to 10 business days for your bank to process and post funds back to your account. For more information on the refund processing time, please contact your financial institution.

*Please note - We will only refund items that have been purchased through our website, www.mralans.com. Items purchased at a Mr. Alan’s retail location should be returned to the Mr. Alan’s location of your choice.

If you would like to exchange your online purchase for a different size, please contact customer service at (313) 693-9800 to process your exchange prior to sending your items back to our warehouse.

Items purchased at our retail locations can be returned or exchanged within 7 days of purchase at any of the Mr. Alan’s locations of your choice.
* RETURNED ITEMS MUST BE UNWORN WITH THE TAGS ON TO RECEIVE A FULL REFUND OR AN EVEN EXCHANGE. DAMAGED ITEMS ARE NON REFUNDABLE. *

You must have your receipt to receive a full refund. Refunds or exchanges without a receipt will be issued an in-store credit at the manager’s discretion. We will refund your purchase back to the original form of payment. For returns that were purchased originally with a credit/debit card, please allow up to 10 business days for your bank to process and post funds back to your account. To learn more about the refund processing time, contact your financial institution for more information.